Terms of Service

Overview

This website is operated by Navelloa. Throughout the website, the terms “we,” “us,” and “our” refer to Navelloa.

By visiting navelloa.shop, browsing our website, or purchasing products from us, you agree to these Terms of Service. These Terms apply to all website visitors, customers, and other users of the website.

If you do not agree to these Terms, you should not use this website or purchase products through it.

Online Store Terms

You must be at least the age of majority in your place of residence, or use this website under the supervision and with the permission of a parent or legal guardian.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes. You must not transmit viruses, malicious code, or any material intended to damage or interfere with the operation or security of the website.

Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, ingredients, packaging, and other information accurately. However, product colors and packaging may appear differently depending on your device, and manufacturers may update product packaging or ingredients without notice.

Customers should review the manufacturer’s instructions, ingredient list, warnings, and usage directions before using any skincare product. Product information on this website is provided for general informational purposes and is not medical advice.

If you have allergies, sensitivities, a medical condition, or concerns about using a product, consult an appropriate healthcare professional before use.

Third-Party Brands

All third-party brand names, product names, trademarks, logos, and other intellectual property displayed on this website belong to their respective owners.

References to third-party brands are used only to identify the products offered for sale. Unless expressly stated, such references do not imply sponsorship, endorsement, partnership, or affiliation between Navelloa and the relevant brand owner.

Prices and Payments

Prices are displayed on the website and may change without notice. The price shown at checkout at the time an order is submitted will apply to that order.

You agree to provide current, complete, and accurate billing, payment, and delivery information when placing an order. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders

Submitting an order does not guarantee acceptance. We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, product unavailability, or incorrect customer information.

If we cancel an order after payment has been collected, the amount charged for the cancelled products will be refunded to the original payment method.

Products are offered subject to availability. We may limit product quantities or discontinue products without notice.

Shipping

All orders placed through navelloa.shop qualify for free shipping with no minimum purchase requirement.

Shipping is governed by our Shipping Policy, which forms part of these Terms of Service. Delivery times may vary depending on product availability, destination, carrier operations, and circumstances outside our reasonable control.

Returns and Refunds

Eligible purchases are covered by our 30-day free return policy.

Every order includes complimentary samples. Customers may test the samples before opening the corresponding full-size products. If a sample is not suitable, the unopened full-size product may be returned, provided it remains unused, undamaged, sealed, and in its original packaging.

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms of Service.

Personal Use and Resale

Products purchased through navelloa.shop are intended for personal use unless otherwise agreed by Navelloa. You may not use our website to make fraudulent purchases or engage in unauthorized commercial activity.

Intellectual Property

The website and its original content—including text, graphics, store design, photographs, icons, and Navelloa branding—are owned by or licensed to Navelloa and are protected by applicable intellectual property laws.

You may not copy, reproduce, publish, distribute, modify, sell, or commercially exploit our website content without prior written permission.

This section does not claim ownership of third-party trademarks, product images, or other materials belonging to their respective owners.

Reviews and Submissions

If you submit a review, suggestion, message, photograph, or other content, you confirm that you have the right to submit it and that it is accurate, lawful, and does not violate another person’s rights.

We may remove content that is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.

Prohibited Activities

You may not:

• Use the website for unlawful or fraudulent purposes.
• Submit false or misleading information.
• Attempt to gain unauthorized access to the website or another customer’s account.
• Interfere with the website’s security or operation.
• Copy, scrape, or commercially exploit website content without authorization.
• Upload malicious software or harmful code.
• Infringe intellectual property, privacy, or other legal rights.
• Use automated systems to place fraudulent orders or disrupt the website.

We may restrict or terminate access to the website when these Terms are violated.

Third-Party Services and Links

The website may contain links to or use services provided by third parties, including payment processors, delivery carriers, and technology providers.

We do not control third-party websites or services and are not responsible for their independent content, availability, security, or policies. Your use of third-party services may be subject to separate terms and policies.

Disclaimer

We make reasonable efforts to keep the website accurate, secure, and available. However, we do not guarantee that access will always be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis. Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, Navelloa will not be responsible for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, the website or products.

Nothing in these Terms limits liability that cannot legally be limited or excludes any non-waivable consumer rights.

Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the fullest extent permitted by law. The remaining provisions will continue in effect.

Entire Agreement

These Terms, together with our Returns & Refunds Policy, Shipping Policy, Privacy Policy, and any other policies displayed on navelloa.shop, form the complete agreement between you and Navelloa concerning your use of the website and purchases made through it.

Changes to These Terms

We may revise these Terms when necessary to reflect changes to our website, products, services, or business practices. Revised Terms will take effect when published on navelloa.shop.

Your continued use of the website after revised Terms are published means that you accept the revised Terms.

Contact Us

Questions about these Terms of Service may be sent to:

Navelloa
Website: https://navelloa.shop
Email: wilsonbensrobchakird1984@outlook.com